E-Learning Academy

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The CFSR E-Learning Academy (ELA) is an online training resource designed to provide Federal and State Review Team members with the information and skills needed to successfully participate in the Child and Family Services Reviews (CFSRs) as well as in state reviews related to a Program Improvement Plan (PIP) or Continuous Quality Improvement (CQI) efforts that use the federal Onsite Review Instrument and Instructions (OSRI) and the Online Monitoring System (OMS).

Along with four training courses, the ELA offers learners a two-tiered certificate system. For simply completing and marking as complete all activities in a course, all learners will be eligible to receive a Certificate of Completion (COC) by requesting one via email to ela@cfsrportal.org. Certain courses also offer a Continuing Education Certificate (CEC), which confers contact hours approved by the National Association of Social Workers (NASW). To receive a CEC, learners must first complete and mark as completed all activities in the course, then pass a quiz and complete the course evaluation. You do not need to send a separate email requesting a CEC.

In most cases, certificates will be processed and emailed within 1 week.

The courses currently available on the ELA are:

This course provides an introduction and overview of the Round 3 OSRI, the federal instrument used to review cases during the CFSRs. It includes a downloadable copy of the OSRI as well as videos that cover the instrument’s layout and various outcomes. It also includes a video that provides a high-level overview of the Round 3 Quality Assurance (QA) process. Certificate available: COC.

This course includes a complete in-home services mock case, Marsha Taylor, that can be used to practice applying the OSRI. The module includes downloadable documents related to the mock case, mock case interviews available as audio files, and a series of rationale videos that explain and justify the item and outcome ratings for the case. It also includes a three-part video series that provides a detailed overview of case-related interviews and the Case-Related Interview Guides and Instructions document. Certificate available: COC.

This course includes a complete foster care mock case, David Clement, that can be used to practice applying the OSRI. The module includes downloadable documents related to the mock case, mock case interviews available as audio files, and a series of rationale videos that explain and justify the item and outcome ratings for the case. It also includes an interactive simulation of a case-related interview. Certificates available: COC, CEC (confers 4 contact hours approved by NASW).

This course includes a complete foster care mock case, Javier Diaz, that can be used to practice applying the OSRI. The module includes downloadable documents related to the mock case, mock case interviews available as audio files, and a series of rationale videos that explain and justify the item and outcome ratings for the case. Certificates available: COC, CEC (confers 4 contact hours approved by NASW).