Contact Us

Concerns relating to a specific child welfare case or issue in your state

Go to https://www.acf.hhs.gov/oro/regional-offices to locate your Regional Office contact information.

Report child abuse or neglect

Go to https://www.childwelfare.gov/organizations to locate your state's reporting information.

General questions about the CFSRs

Email the Child Welfare Reviews Project at cw@jbsinternational.com.

E-Learning Academy (ELA) courses and certificates

Email questions or requests to ela@cfsrportal.org.

Technical questions about the CFSR Information Portal and OMS

Contact the CWRP Help Desk at cwrp-helpdesk@cfsrportal.org or 1-888-667-0855.

If you work with a state child welfare agency and believe you should have access to the CFSR Information Portal and/or OMS as part of your involvement in the CFSRs, you may request a portal account by emailing the CWRP Help Desk with your full name, job title, and agency email address.